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Terms and conditions

Terms of delivery

The product will be delivered to the e-mail address which the buyer confirmed at the time of placing the order.

Delivery costs

There are no delivery costs for downloadable / electronic products.


Delivery times

The delivery times are mentioned in the basic product information in the web store. If delivery of a product or service is significantly delayed, we will notify all customers immediately. If the delivery has not been made within the time mentioned in the web store, a client can cancel their order.

Return of order and claims

A downloadable or electronic product cannot be cancelled or returned after downloading. Any claims or complaints related to the order or delivery of a product may be sent to the address juhani@k3fitness.fi.