Terms of delivery
The product will be delivered to the e-mail address which the buyer confirmed at the time of placing the order.
There are no delivery costs for downloadable / electronic products.
The delivery times are mentioned in the basic product information in the web store. If delivery of a product or service is significantly delayed, we will notify all customers immediately. If the delivery has not been made within the time mentioned in the web store, a client can cancel their order.
Return of order and claims
A downloadable or electronic product cannot be cancelled or returned after downloading. Any claims or complaints related to the order or delivery of a product may be sent to the address firstname.lastname@example.org.